Pivot

“When the world changes all around you, it is not an option to continue to do things as before.” 

-Gary Kelly-CEO Southwest Airlines 

Change. 

It doesn’t have to be a bad thing. Especially when we are moving toward a purpose for improvement. And not everyone is afraid of change, in fact, some even thrive in such an environment of ambiguity and will question constantly to push the envelope. These are your innovators your visionaries. 

What value are we adding? 

What are we creating? 

Who are we inspiring? 

How is this relevant?

How can we make this better? 

If we are not learning, growing or developing why are we doing it at all? 

Because it’s the way it has always been done? These are your barriers keeping you stuck in the staircase. 

Time to pivot. 

Change communicates to the customer; 

We hear you. 

We value you. 

We are in this to service you. 

Classic retailers are forever closing their doors because their world and their customers evolved without them. 

Airbnb is now a competitor in the travel industry and it compels hoteliers to think outside of the guest room.

Sometimes we need to strategically change our landscape before we loose sight of our purpose. 

“Change the changeable, accept the unchangeable, and remove yourself from the unacceptable”

- Denis Waitley