Hospitality Redefined

hos·pi·tal·i·ty:  Hospitality? But I’m a plumber! This term has been associated with hotels or hosting a guest or a visitor, even referring to etiquette or the act of being hospitable. What if it was a way of life, an attitude and a point of view? Hospitality in the heart is a powerful skill connecting passionate people and a thirst for knowledge beyond their own experiences. Southwest Airlines publishes stories titled, You Made My Day, depicting the emotional not just transportable connections made with their (guests) passengers.  No matter what industry you are in, engineering, retail, accounting; if you don’t see the correlation you are at a huge disadvantage. People are always at the core of our operation and it starts with hospitality.